Support Area

The Support Area is currently being re-written to re-organise and add a great deal more content. Most questions can be answered from our Frequently Asked Questions and Hints & Tips sections.

Details of the standard CGI scripts we have installed on the web servers can be seen here .

For details of our dialup and mail server host names, dialup access numbers and various other configuration information please see here for a list of our telephone numbers.

To contact us please see here.

Please note - we only offer support for our services - we cannot offer support for all different hardware, software and operating system combinations you may run on your computers. For software or hardware support please contact either the manufacturer or your supplier for assistance.

While we will try and help with diagnosing problems with any software or hardware you are using this may become chargeable - but any charges would be agreed with you before they are incurred!

When sending us details please provide as much information as possible - including (where applicable):

• Date
• Time
• Detailed description of problem
• Any "pattern" to the problem?
• Anything you may think may be causing the problem?
• Make / model of machine
• Make / model of modem
• Operating system (Windows 95 / 98 etc.)
• Dial-in number being called
• Anything else...