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Accounts Department
Frequently Asked Questions

The following accounts department FAQ's are available:

Name / Description

Details

  Do you offer the option for monthly billing?

here

  Which credit / debit cards do you accept?

here

  If I cancel a service will you give a refund for the unused amount?

here

  Do you issue "paper" invoices?

here

  How do I get copies of invoices?

here

  On my credit card statement I have been billed by "D.M.Priest"
  - who is this?

here

  I think I have been billed the wrong amount?

here

  Can I pay by credit / debit card?

here

  Can I pay by cheque?

here

  Can I pay by direct bank transfer?

here

  Can I pay by cash?

here

  Do you charge a credit card surcharge?

here

  If a domain name registration fails do I get a credit?

here

  Can I setup a credit account?

here

  What happens when my service comes due for renewal?

here

  What currency do you bill for your services in?

here

If you have any other accounts / billing questions please contact us!

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